Refund Policy

Our Hassle-Free Returns

At Spartan Gear, we stand by the quality of our products. If you're not entirely satisfied with your purchase, our 30-day return policy ensures your peace of mind.

Eligibility for Returns:

  • To be eligible for a return, your item must be in pristine condition, with tags, and in its original packaging.
  • Please ensure you have your receipt or proof of purchase ready.

Initiating a Return:

  • Contact us to start the return process.
  • Returns should be sent to the address provided during this process.

Important Notes:

  • Without prior return requests, we cannot accept unsolicited returns.
  • Please inspect your order upon receipt and contact us immediately if there are any issues.

Non-Returnable Items:

  • Certain items like perishables, custom orders, and personal care products cannot be returned.
  • Regrettably, sale items and gift cards are non-refundable.

Exchanges:

  • For a smoother exchange, return the item, and upon acceptance, make a new purchase for the desired item.

European Union 14-Day Cooling Off Period:

  • If your order is shipped to the European Union, you have the right to cancel or return it within 14 days, no questions asked.

Refunds:

  • Once we receive and inspect your return, we'll notify you of the approval status.
  • Approved refunds will be processed within 10 business days, returning funds to your original payment method.
  • Keep in mind that your bank or credit card company may require additional processing time.

If you have any questions or need further assistance, contact us. We're here to help.